In these Terms & Conditions “We/us/our” refers to the Hotel owners and “You/your” refers to Hotel guests.
Any dispute will be
resolved in the English courts and according to the laws of England and Wales.
Reservations
You may make reservations up
to one year in advance. To secure a booking a non-returnable deposit/payment is required. Deposits/payments can be paid
by credit/debit card. Payments at the Hotel are by card or cash only. Cheques are not accepted. The person making the booking is responsible
for all costs involved in the reservation including loss or damage.
Room prices
Prices quoted are per person or room per
night. If you make a reservation more than three months in advance, the quoted price may change. We will try to inform
you of any likely price change at the time of booking and in any case will inform you in writing of any increases as soon as they
are known. In this situation you have the right to cancel your reservation and have your deposit refunded.
Special promotions
Any
special promotion, offers or discounts are independent of our standard tariff even though they may run concurrently. We reserve the
right to withdraw or alter any special promotions, offers or discounts.
Cancellation
If you cancel a booking or part of a booking
you will lose your deposit/payments. For cancellations made less than 7 days prior to your arrival we reserve the right to claim
payment of the full amount of the original booking.
Guests leaving earlier than stated in their original booking will have to
pay the full amount of the original booking unless otherwise agreed, in writing, with us.
Arrival & departure
Rooms are available
from 2pm although earlier arrival may be possible with our agreement. You are asked to inform the Hotel of your arrival time
if possible. Check out on day of departure is at 11.00 am but luggage may be left in the lounge if you are staying in Blackpool for
the day if agreed in advance. Late check-out may incur extra costs. The lounge is a public area and we cannot be held responsible
for any loss of or damage to your luggage.
Access
You have twenty-four hour access to the Hotel. Rooms are serviced on a daily
basis.
Breakfast
Breakfast is served from 08.30 to 09.30 hrs. Orders will not be taken after 9.30am unless arranged in advance. Refunds
will not be made for breakfasts not taken or missed.
Bedrooms
By law The Hotel is designated as a non-smoking area. Only registered
guests are permitted in bedrooms due to insurance and fire regulations. Any guest found contravening these regulations will be
asked to leave the Hotel, without any refund, and a charge will be made for the over occupancy.
Hotel property
You will
be charged the full cost of replacing or repairing any Hotel property you lose or damage however the damage is caused including lost
keys and soiled bedding. If you notice any damaged items in your room you must inform us immediately.
Guest property
We
cannot be held responsible for loss of or damage to your property unless it is deposited with us for safekeeping. If you leave behind
any of your property there is a minimum charge of £10.00, which must be paid in advance of your property being returned.
Payment
Any
balance due must be paid on arrival unless otherwise agreed with us. You must pay any other money owing before departure. If you fail to do so we will take any action necessary to recover money due including any legal costs. All Credit/debit card payments
and cheques, will attract a £2 charge. We reserve the right to use your credit or debit card without further request if necessary.
Anti-social behaviour
For the benefit of ALL our guests, anti-social behaviour (including smoking, drunkenness and excessive
noise) will not be tolerated and will be reported to the relevant authority prior to you being asked to leave the Hotel without warning
or refund. Guests smoking, or suspected of smoking on the premises will be charged £50 per room to cover extra cleaning/sanitizing
costs. We do not accept Stag or Hen parties.
Travel Insurance
We strongly advise all our guests to take out travel insurance.